Our Mission
To keep every client's technology working — by supplying genuine products, installing them properly, and supporting them for as long as they run. We measure ourselves on uptime and response, not on units shipped.
A quarter of a century keeping Bangladesh's offices running.
Tritech Computers & Engineers has grown from a single hardware counter in Naya Paltan into a complete corporate IT organisation trusted by banks, hospitals, insurers and government departments.
Our story
Built on service, not on catalogues.
Tritech began trading in 1997, at a time when a personal computer was still a considered purchase for most Bangladeshi offices. Our founders took a simple position: anyone can sell a machine, but very few will stand behind it once the invoice is paid.
That position shaped everything that followed. In 2002 the business was formally registered as Tritech Computers & Engineers, and the engineering side of the name was deliberate — we wanted to be judged on installation and support quality, not on price lists alone.
As our clients' needs widened, so did our capability. Structured cabling followed hardware supply. Software development followed networking. Security systems, PABX, printing and annual maintenance contracts followed as clients asked us to take responsibility for more of the estate.
Today twenty skilled employees deliver across all fifteen of our service lines. The premise has not changed since 1997: one accountable partner, reachable on one number, responsible from procurement through to the last day of support.
Naya Paltan, Dhaka
Our head office and service centre since the beginning.
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Skilled employees
Our history
Milestones along the way.
Each step was driven by a client asking us to take on more responsibility.
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1997
Business begins
Tritech starts trading in computer hardware and accessories from Naya Paltan, Dhaka, serving local offices and small businesses.
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2002
Formally registered
The company is registered as Tritech Computers & Engineers, adding structured networking and on-site engineering services.
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2006
Corporate supply division
Bulk procurement and corporate agreements are introduced, giving clients fixed pricing across hardware, accessories and consumables.
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2010
Security systems added
CCTV, access control and fire alarm installation join the portfolio as clients consolidate physical and IT security under one vendor.
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2014
Let's Go Green launches
PolyToner refill and cartridge remanufacturing begin, cutting client printing costs by up to 70% while reducing cartridge waste.
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2018
IP CCTV, PABX & GPS
Megapixel IP surveillance, IP telephony, intercom and vehicle tracking are introduced for larger multi-site clients.
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2022
One-hour support standard
The one-hour response commitment and free diagnosis become standard on every corporate maintenance agreement.
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Next
Computer-To-Plate (CTP)
Our upcoming product line brings direct digital plate imaging to Bangladesh's commercial printing industry.
Mission and vision
Our Vision
To be the corporate IT partner Bangladeshi organisations name first — a single, dependable source for hardware, software, networking, security and print, delivered with the professionalism of an international engineering firm.
What we stand for
Six values that decide how we work.
Integrity
Genuine products, honest diagnosis and quotations that hold. If a repair is cheaper than a replacement, we say so.
Craftsmanship
Cables labelled, racks dressed, documentation handed over. The parts nobody sees are the parts that fail first.
Responsiveness
One hour is a commitment, not a target. Corporate clients reach a named engineer, not a queue.
Responsibility
Our Let's Go Green programme keeps thousands of cartridges out of landfill every year, at a lower cost to clients.
Partnership
We plan around your budget cycle and working hours. Most of our installations happen after your office closes.
Continuous Learning
Our engineers train on every new platform we sell — from IP surveillance to VoIP — before it reaches a client site.
Why Tritech
Why organisations consolidate their IT with us.
Managing six vendors means six contracts, six escalation paths and six people pointing at each other when something breaks. One partner removes that entirely.
- 100% quality — genuine, warranty-backed products only
- 28+ years of continuous operation in Bangladesh
- Professional, uniformed, trained on-site engineers
- One-stop solution across all fifteen service lines
- Strong client base in banking, health and government
Single accountability
One contract, one contact, one team responsible.
Predictable cost
Fixed contract rates with no per-visit charges.
Full documentation
Asset registers, diagrams and handover notes.
Out-of-hours work
Cutovers scheduled around your business day.
Leadership
Directed by engineers, not by resellers.
Our leadership team has been on site, in server rooms and up ladders. Every decision the company makes is made by someone who has done the work.
Managing Director
Strategy & Corporate Relations
Founded the business in 1997 and led its registration in 2002. Oversees corporate agreements, supplier relationships and long-term client partnerships.
Technical Director
Engineering & Delivery
Heads the engineering function across networking, security systems and infrastructure. Signs off every site design and project handover personally.
Operations Manager
Support & Service Desk
Owns the one-hour response commitment — dispatch, escalation, AMC scheduling and consumable delivery for every corporate client.
Our team
Twenty specialists across every discipline.
Rather than generalists stretched thin, we keep dedicated people for each part of the stack — so the engineer who arrives is the one who knows the system.
Hardware Engineers
Assembly, repair, upgrades and on-site diagnosis across desktops, laptops and servers.
Network Engineers
Structured cabling, switching, routing, firewalls and enterprise Wi-Fi deployment.
Software Developers
In-house development of management, inventory and reporting systems for clients.
Security Technicians
CCTV, IP surveillance, access control and fire alarm installation and commissioning.
Print Specialists
Printer servicing, PolyToner refill, cartridge remanufacturing and quality testing.
Support Desk
First response, ticket triage, dispatch and follow-up until the issue is closed.
Procurement
Sourcing, corporate supply, stock management and scheduled consumable delivery.
Client Services
Account management, AMC renewals and quarterly service reviews for corporate members.
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Skilled employees
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Specialist disciplines
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Service lines covered
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Support response